Tierrafino makes and supplies natural clay and loam wall finishes from Amsterdam. The company already ran on Odoo, so this is not an implementation story but a partner switch: from another Odoo partner to Radical Fanatics.
The challenge
Odoo was in place, but the relationship with the previous partner no longer fit where Tierrafino wanted to go. Such a switch often feels scarier than it needs to be: companies fear they will lose their database, licences or customisations if they change partner. That is almost never the case - your Odoo stays yours.
The approach
We did not start blindly with support, but with a handover: mapping what is there, who owns and administers the environment, and which configuration and customisations are live. Then we took over the management and further development, without touching the existing Odoo.
The result
Tierrafino keeps working on the same Odoo environment, now with a partner that fits the next phase. Database, licences and customisations were preserved; the switch did not mean starting over, just a careful handover.
Read more: Switching Odoo partner · Odoo ERP · All cases