Tulppack supplies packaging and tea-filter material to business customers. A large part of the range comes in on big rolls and is sold to size: by the metre or by the tea bag, printed with the customer’s logo or plain. A process with its own logic - and a stock question most off-the-shelf packages cannot answer.
Three systems that did not add up to a whole
Tulppack ran on three separate subscriptions: Brincr for orders and inventory, Exact Online for accounting and a separate webshop for online orders. Connected on paper, three islands in practice.
And Brincr was starting to pinch:
- inventory management got complex, with support that was hard to reach
- the semi-finished to finished-product process was poorly supported
- batch numbers could not be managed the way Tulppack wanted
- their own article-numbering logic (built from supplier, article group and the article itself) did not fit the system
The real problem: self-service ordering, and stock that has to add up
Under that list was one core wish: customers had to be able to order themselves through the webshop, without anyone in between. And not just order - they had to choose between the metre and the tea bag, and between printed and plain. For printed, the logo had to be uploaded right inside the order process.
Beneath that lay the stock puzzle. A roll comes in at 140 mm wide, but is sold by the metre or by the 60 mm tea bag - with around 3% waste per roll. How do you keep your stock figures correct across all those units? Standard order and accounting software had no answer.
The urgency: a machine that had to run by 1 September
In mid-August a new machine arrived that had to be in operation by 1 September. A hard deadline makes a decision concrete.
Tulppack also looked at Dynamics (it could do it, but no love for American software), King, Exact Handel and AFAS - none solved the core problem. Odoo Experts turned them away: they found Tulppack too small. We did not.
One Odoo platform shaped to the process
Odoo replaced all three systems in one environment:
- eCommerce & Customer Portal - a B2B webshop where customers order themselves. Product variants handle the choice between metre and tea bag and between printed and plain; for printed, the customer uploads the logo right in the order process.
- Inventory with multiple units of measure - the roll as the purchase unit, metre and tea bag as sales units, with the conversion and the waste configured so stock stays correct.
- Manufacturing - the path from semi-finished (roll) to finished product, with batch numbers managed the way Tulppack wants.
- Sales, Purchase and Accounting - on one data model, so order, inventory and finance share the same truth. Their own article-numbering logic was adopted rather than worked around.
The result
- Three subscriptions became one. Brincr, Exact Online and the separate webshop were gone; Odoo brought orders, inventory, production, webshop and accounting together.
- Customers order themselves, with variant choice and logo upload, with no one in between.
- Stock adds up across roll, metre and tea bag, waste included.
- Live on the deadline, ready for the new machine.
In the client’s words
“Tim provides professional, efficient and structured guidance for the Odoo implementation, and is flexible in responding to specific needs. His extensive eye for detail is crucial in the implementation process. We are extremely satisfied with Fanatics and highly recommend them.”
Arjen Peetoom, Tulppack
Read more: Odoo vs Brincr · Odoo for manufacturing · All customer cases