Ons Broodje Bonaire is a sandwich shop in Kralendijk, run by Daphne Nossels. A small team, a physical till, a growing stream of take-out orders, and the operational reality of an island: local banks, a local tax regime (ABB instead of VAT), local network infrastructure. We were asked to set up Odoo so the shop could open and run without the system getting in the way.
The challenge
Daphne’s brief was practical: a working till, a way for staff to clock in and out, and online ordering for take-out, without the project budget spiraling. On top of that, a few Bonaire-specific complications:
- Local banks (MCB, RBC, ORCO) whose PIN terminals cannot be directly coupled to a POS the way Dutch terminals can.
- ABB instead of VAT: pricing structure and invoice rules need to follow Bonaire’s tax system.
- A constrained budget: 20 consultancy hours to deliver a working setup. Not enough for a full implementation. Plenty for a strong start.
The approach
We started with the minimum working set of modules: Point of Sale, POS Self-Order, Restaurant, time tracking and accounting. All in one Odoo database, all in the same language, so a counter order, an online order and a timesheet later all flow into the same place.
Point of Sale with physical hardware
The till runs on standard Odoo POS, paired with an Epson TM-M30II thermal printer for receipts. Daphne registers card payments manually for now (a direct integration with Bonaire’s local banks is not part of the standard product), with a small partner-built module that adds a payment reference field on each POS transaction so end-of-day reconciliation with the bank stays simple.
QR-based self-order
Customers scan a QR code and see the full menu, including combos, toppings and allergens, in Dutch or English. The flow is “pay at the counter”: the system sends the order to the kitchen, the customer pays at the till when they collect. No Stripe needed, no friction with international payment providers that are not fully supported on the island yet.
The QR works both at the tables inside and outside, so take-out customers can order without first standing in line.
Time tracking
The team clocks in and out via the Odoo Timesheet app on a tablet at the counter. Hours flow into payroll without retyping.
eCommerce for take-out
The webshop is connected to the same product catalogue as the POS. An online order is a real sale order in the same system: stock, revenue and receipt print all behave identically to a counter order.
Result
The shop opened on 7 May 2026. The same night Daphne sent us a message in our Teams chat:
“We had our opening day today and it went great! The till worked, clock-in and clock-out worked, online ordering with pay-at-the-counter worked. Absolutely TOP. … I’m thrilled with this result and this first day.”
— Daphne Nossels, owner, Ons Broodje Bonaire
The system has been running stably since opening. Next steps are building on what’s there: extra reporting, a friendlier URL for the self-order page, and eventually a more direct PIN integration once the local banks support it. Pragmatic and in steps, exactly the approach we took for the first 20 hours.
Read more: Odoo for hospitality & retail · Odoo ERP · All customer cases